Shipping & Returns

Thank you for supporting the Portland Art Museum. Every purchase made through the Museum Store goes towards supporting the Portland Art Museum and its programs.

 

Shipping

We currently ship anywhere in the continental United States. We ship via UPS with tracking and charge standard ground rates.

Orders over $200 qualify for FREE shipping.

 

Curbside Pick-Up

If you're in the Portland metro area, we offer curbside pickup Thursday-Sunday 10:00am-5:00pm. Once you place your online order, please wait until you receive a secondary email that your order is ready for pick up. When you are on the curb, give us a call at 503-276-4204, and we will bring your order out to you.

 

Returns

At this time we will be accepting returns of items that are within 30 days of the purchase date.

We cannot return

  • items that are marked final sale
  • items that have been used or worn
  • face masks

We offer returns either in-person or via mail.

 

In-Person Returns

In-person returns can only be accepted when our shop is open.

Museum Store
1219 SW Park Ave, Portland, OR
Thursday - Sunday 10:00am to 5:00pm
Masks are required

 

Mail-In Returns

We accept returns via mail. Please note if you choose to mail back your return your refund may be delayed.

 

Contact Us

Please contact the shop with any questions or concerns.

503-276-4204